{"id":549,"date":"2023-07-07T18:26:16","date_gmt":"2023-07-07T10:26:16","guid":{"rendered":"https:\/\/mianguozi.santa.tw\/?page_id=549"},"modified":"2024-08-13T14:43:08","modified_gmt":"2024-08-13T06:43:08","slug":"qa","status":"publish","type":"page","link":"https:\/\/mianguozi.com.tw\/en\/qa\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"549\" class=\"elementor elementor-549\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8a588e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a588e5\" data-element_type=\"section\" data-e-type=\"section\" data-no-translation=\"\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a2e731a\" data-id=\"a2e731a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b22c413 elementor-widget elementor-widget-heading\" data-id=\"b22c413\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shopping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba714d5 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"ba714d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-ba714d5\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"ba714d5\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"buy_process\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1951\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Do you offer wholesale?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1951\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"buy_process\"><p>Yes! Please email\u00a0mianguozi@gmail.com with quantities and flavors needed and let\u2019s work something out!<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"buy_process\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1952\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How do I place a corporate order?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1952\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"buy_process\"><p>Please email\u00a0mianguozi@gmail.com and our team will work with you to create amazing cotton candy for your company.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"buy_process\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1953\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Do you offer custom orders for special events such as weddings, birthdays, or corporate businesses?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1953\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"buy_process\"><p>Absolutely! Please message or email us. We will need to know how many you need and how you want to customize the cotton candy. Let us create something magical for your events.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-784ba6e elementor-widget elementor-widget-heading\" data-id=\"784ba6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b210c8e elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"b210c8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-b210c8e\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"b210c8e\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"is-your-cotton-candy-vegan-gluten-free\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1861\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Is your cotton candy vegan \/ gluten-free?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1861\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"is-your-cotton-candy-vegan-gluten-free\"><p>Some of our products are vegan \/ gluten-free. You can always see ingredients and allergens on each flavor&#8217;s page.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-do-i-store-cotton-candy\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1862\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How do I store cotton candy?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1862\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-do-i-store-cotton-candy\"><p>Please make sure to keep the products in a cool, dry place, away from moisture, light and heat. Do not refrigerate.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-long-does-the-cotton-candy-last\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1863\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How long does the cotton candy last?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1863\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"how-long-does-the-cotton-candy-last\"><p>Depends on each product. Please check the storage section on each flavor&#8217;s page.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80f17e9 elementor-widget elementor-widget-heading\" data-id=\"80f17e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-150e3e4 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"150e3e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-150e3e4\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"150e3e4\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-i-change-my-order-add-or-remove-items\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2201\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I change my order (add or remove items)?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2201\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"can-i-change-my-order-add-or-remove-items\"><p>Unfortunately, no. Each order is processed automatically and once it has been registered, it is not possible to modify the details. To remove or purchase additional items, you can contact us to cancel the previous order and place a new order.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-586c3f2 elementor-widget elementor-widget-heading\" data-id=\"586c3f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If the status of the order shows \u201cstocking\u201d, the order cannot be cancelled.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1782a10 elementor-widget elementor-widget-heading\" data-id=\"1782a10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20bcb24 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"20bcb24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-20bcb24\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"20bcb24\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"when-will-i-receive-my-order\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-3431\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">When will I receive my order?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-3431\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"when-will-i-receive-my-order\"><p>Once the order is placed, to ensure you&#8217;re being sent our freshest possible stock, we require 2-3 days to process, not including shipping days. See the full list with delivery estimates below.<\/p>\n<p><em>*Please note that during particularly busy times such as holidays, there may be delays.<\/em><\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<p>7-14 Days<\/p>\n<\/td>\n<td>\n<p>14-18 Days<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p>Australia<\/p>\n<p>Austria<\/p>\n<p>France<\/p>\n<p>Germany<\/p>\n<p>Hungary<\/p>\n<p>Indonesia<\/p>\n<p>Korea<\/p>\n<p>Malaysia<\/p>\n<p>Netherlands<\/p>\n<p>New Zealand<\/p>\n<p>Philippines<\/p>\n<p>Saudi Arabia<\/p>\n<p>Singapore<\/p>\n<p>Thailand<\/p>\n<p>U.S.A.<\/p>\n<p>United Arab Emirates<\/p>\n<\/td>\n<td>\n<p>Belgium<\/p>\n<p>Bulgaria<\/p>\n<p>Canada<\/p>\n<p>Croatia<\/p>\n<p>Cyprus<\/p>\n<p>Czech<\/p>\n<p>Denmark<\/p>\n<p>Estonia<\/p>\n<p>Finland<\/p>\n<p>Greece<\/p>\n<p>India<\/p>\n<p>Ireland<\/p>\n<p>Italy<\/p>\n<p>Latvia<\/p>\n<p>Lithuania<\/p>\n<p>Luxembourg<\/p>\n<p>Malta<\/p>\n<p>Mexico<\/p>\n<p>Poland<\/p>\n<p>Portugal<\/p>\n<p>Romania<\/p>\n<p>Slovak<\/p>\n<p>Slovenia<\/p>\n<p>Spain<\/p>\n<p>Sweden<\/p>\n<p>Switzerland<\/p>\n<p>United Kingdom<\/p>\n<p>Vietnam<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u8cfc\u7269Q&#038;A \u8cfc\u7269\u6d41\u7a0b\u8aaa\u660e \u5546\u54c1\u52a0\u5165\u8cfc\u7269\u8eca \u2192 \u9032\u5165\u8cfc\u7269\u8eca\u9ede\u9078\u524d\u5f80\u7d50\u5e33 \u2192 \u767b\u5165\uff0f\u8a3b\u518a\u6703\u54e1\uff08\u6216\u7531\u7b2c\u4e09\u65b9 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-549","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mianguozi.com.tw\/en\/wp-json\/wp\/v2\/pages\/549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mianguozi.com.tw\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mianguozi.com.tw\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mianguozi.com.tw\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mianguozi.com.tw\/en\/wp-json\/wp\/v2\/comments?post=549"}],"version-history":[{"count":0,"href":"https:\/\/mianguozi.com.tw\/en\/wp-json\/wp\/v2\/pages\/549\/revisions"}],"wp:attachment":[{"href":"https:\/\/mianguozi.com.tw\/en\/wp-json\/wp\/v2\/media?parent=549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}